Tools > Communicate Disabled For EDI (Electronic Data Interchange) Based Supplier
Last updated on OCTOBER 24, 2015
Applies to:Oracle Purchasing - Version 12.2.4 and later
Information in this document applies to any platform.
Upgrade from 12.0.6 to 12.2.4. In the PO Summary form 'Communicate' is not available using "Tools > Communicate", greyed out.
1. EDI is being used for the initial transmission of the purchase order to the supplier.
- Change order EDI is not being used - POCO - so only POO
2. After the purchase order is transmitted via EDI - changes are then made to the purchase order
3. Using the Purchase Order Summary - Tools/Communicate is grayed out - yet it should be available since the EDI Change Order layout is not being used.
The code is checking instead for any EDI setup - but it needs to really check if POCO is used - and if not - re-enable the Tools/Communicate.
It is understood that the Tools/Communicate is not available on the first revision - but any changes to the PO and new revisions - the communicate option should be allowed.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms