Tools > Communicate Disabled For EDI (Electronic Data Interchange) Based Supplier (Doc ID 2057252.1)

Last updated on OCTOBER 24, 2015

Applies to:

Oracle Purchasing - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Upgrade from 12.0.6 to 12.2.4. In the PO Summary form 'Communicate' is not available using "Tools > Communicate", greyed out.

Replication Steps:
1. EDI is being used for the initial transmission of the purchase order to the supplier.
 - Change order EDI is not being used - POCO - so only POO
2. After the purchase order is transmitted via EDI - changes are then made to the purchase order
3. Using the Purchase Order Summary - Tools/Communicate is grayed out - yet it should be available since the EDI Change Order layout is not being used.
The code is checking instead for any EDI setup - but it needs to really check if POCO is used - and if not - re-enable the Tools/Communicate.

It is understood that the Tools/Communicate is not available on the first revision - but any changes to the PO and new revisions - the communicate option should be allowed.

Cause

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