Advanced Collections - Search Performance Issue when Searching on Sales Order
(Doc ID 2057704.1)
Last updated on FEBRUARY 19, 2019
Applies to:Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Collections Performance
Searching on Sales Order number is taking hours to return the results
The page should return the result in a few seconds
Steps to Reproduce
Responsibility: Collections responsibility
Navigation: Search > Select Customer By - Transaction
1. Enter Sales Order number
2. Enable 'Include inactive'
3. Click Search
Tkprof shows the following as the top SQL statement:
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In this Document