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ORA-01403 Error When Saving Exceptions on the Service Availability Form (Doc ID 2057746.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to populate the Service Availability form with the Item value and corresponding Product Exceptions and saving. the following error is thrown:

Errors
Error ORA-01403: no data found
FRM-40735: KEY-COMMIT trigger raised unhandled exception ORA-01843.

Steps
1. Using the Service Contracts Manager responsibility
2. Open the Service Availability form.
3. Input an Item and Product Exceptions and save.
4. Receive the indicated errors.

Cause

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In this Document
Symptoms
Cause
Solution
References


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