UPK When Attempting To Install The UPK 11.1.0.0 Client Receive Error License Validity Report (Doc ID 2058225.1)

Last updated on OCTOBER 16, 2015

Applies to:

User Productivity Kit - Version 11.1.0.0 to 11.1.0.0 [Release 11.1]
Information in this document applies to any platform.

Symptoms

On : 11.1.0.0 version, Client

When attempting to Install the UPK client
the following error occurs.

ERROR
The License file is invalid


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Start UPK client install


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot install upk client without having the machine reimaged first

Cause

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