My Oracle Support Banner

Booking Error Order-level Sales Credit Total () Must Equal 100% (Doc ID 2058375.1)

Last updated on SEPTEMBER 22, 2018

Applies to:

Oracle Order Management - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.6 version, Production Instance

When attempting to book an Order,
the following error occurs.

ERROR
-----------------------
Order-level sales credit total () must equal 100%
Sales Person is entered on the Order , but the Actions button does not list the Sales Credit option to verify the Sales Credits for this Order


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Orders, Returns > Sales Order Form
3. Enter an Order , book the Order and see the error

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.