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Service Start Dates Not Populating. Lines Stuck In Awaiting Invoice Interface - Incomplete Data (Doc ID 2058404.1)

Last updated on FEBRUARY 19, 2019

Applies to:

Oracle Order Management - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to invoice orders with service lines,
the following error occurs.

ERROR
Awaiting Invoice Interface - Incomplete Data


STEPS
1. Order Management responsibility
2. Attempt to invoice an order that contains service lines
3. See error

BUSINESS IMPACT
Due to this issue, users cannot invoice orders that contain service lines.

Cause

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In this Document
Symptoms
Cause
Solution
References


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