Getting Error When Creating Task For A Party In Customer Online Responsibility (Doc ID 2058648.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Customers Online - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Home

When attempting to create task for a party in OCO
the following error occurs.

ERROR
-----------------------
Value Comercializadora de Reactivos para Laboratorios y Materiales para Hospitales SA de CV exceeds the maximum allowed value (VARCHAR (80, -127))
Developer error - mandatory parameters for Notes are missing. Contact support.
Developer error - mandatory parameters for Notes are missing. Contact support.
 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Via OCO
2.Via Customer-organization Task

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update the task

Cause

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