Web ADI Mass Update: Windows Does Not Close Properly (Doc ID 2058679.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

When Mass Update is launched from the Oracle Installed Base Agent User responsibility in forms the create batch page is opened in a new browser tab.
Once the Web ADI batch has been created and the spreadsheet download completed the user clicks the "close" button on the Download dialog and is returned to applications home page in the new tab.
Either the "new" tab should be closed or the user returned to the Mass Update create batch page so they can create a new batch if required.
A similar issue affects the process if launched from standard home page (ie not from forms). The user is still returned to the home page instead of the Mass Update page.
There is clear differentiation available to the page because we see that if the page is launched from forms it has a different set of menu options at the top of the screen than if it comes from home page.

Expected Behavior
From Oracle Installed Base Agent User, once the Mass Update Web ADI batch has been created and the spreadsheet download completed then the OA page should returned to the Mass Update create batch page.

Steps to Reproduce
The issue can be reproduced at will with the following steps:
1. Go to Oracle Installed Base Agent User (R) -> Mass Update -> create Web ADI
2. Once the Web ADI batch has been created and the spreadsheet download completed (user clicks the "close" button on the Download dialog)
3. OA page should return to Oracle Installed Base Mass update page instead of applications home page.

Cause

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