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Performance Issue With STAR (Synchronize Territory Assignment Rules) Concurrent Program (Doc ID 2058687.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Territory Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

The concurrent request Synchronize Territory Assignments is taking almost 4 hours to complete

EXPECTED BEHAVIOR
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For the concurrent program to complete in less time

STEPS
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The issue can be reproduced at will with the following steps:

(R) Territory Management
(R) Requests> Schedule
Search program name = Synchronize Territory Assignment Rules>> click Next button
Select Usage - Service
Run Mode - select as Full


Changes

 

Cause

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