Agent Dashboard:Task Search Query Is Running For A Long Time (Doc ID 2059110.1)

Last updated on SEPTEMBER 23, 2015

Applies to:

Oracle Customer Support - Version 12.2.3 and later
Information in this document applies to any platform.


On : 12.2.3 version, Agent Dashboard

Task Search from Agent Dashboard when using My Group/Team Members as search criteria is taking long time to return results

Expect the search to finish in few seconds

The issue can be reproduced at will with the following steps:
1. Login to Apps
2. Agent Dashboard
3. Task Search
4.Choose My Group/Team Members as search criteria
5.Click Search


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