Case Where There Is Two Claims Over Earnings, There Is Defective Behaviour In Booking of the Second Claim (Doc ID 2059119.1)

Last updated on SEPTEMBER 23, 2015

Applies to:

Oracle Trade Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

In the case where there is two claims over earnings, there is defective behaviour in the booking of the second claim.


Example:

In this case there was an initial accrual of €300.
Three Claims were settled;
CLA11601 - €80
CLA11604 - €80
CLA11605 - €140

Then a 4th claim for €30 (CLA11606) and a 5th claim for €35 (CLA11607).
The 5th claim reverses out the amount (€30) claimed by the 4th claim.

In addition to this the Primary and reporting books record the amounts differently. The primary book takes the amount of the previous claim and reverses it.The reporting books take the correct amount of the claim but also credit the balance Sheet.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms