Querying a Customer From Account Details Form Takes a Long Time (Doc ID 2059252.1)

Last updated on JANUARY 13, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Performance issues in Account details form.

The user opens the account details form from the menu.

In the search form, the Bill To Customer Number is entered and TAB pressed.

Then the user clicks on Find, and the form hangs.

Cause

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