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Enrollment Results Do Not Display Correct Benefit Amount After an Employee Receives a Salary Increase (Doc ID 2059458.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP7 version, General Setup / Configuration

ACTUAL BEHAVIOR
---------------
Find that the values for Basic Life and AD&D are not increasing after an employee receives a compensation increase.

EXPECTED BEHAVIOR
-----------------------
Expect the amounts for these plans to increase to reflect the increase in compensation.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Enter and Maintain and query the employee in question.
3. Navigate to the Salary form and increase the employees compensation.
4. Submit the Maintain Participant Eligibility and Recalculate Participant Values processes for the employee in question.
See that the values are not increased.

Cause

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In this Document
Symptoms
Cause
Solution


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