My Oracle Support Banner

BEN_91723_NO_ENRT_RT_ABR_FOUND When Running the Comensation Workbench Post Process (Doc ID 2059702.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Compensation Workbench - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Compensation Workbench

When attempting to run the Compensation Workbench Post Process,
the following error occurs.

Exception at create_enrollment_element : ORA-20001: BEN_91723_NO_ENRT_RT_ABR_FOUND:
 N, PROC, ben_element_entry.create_enrollment_element, N, ACTY_BASE_RT_ID, , N,
 updating the element entry id into person rates ...
 Error in process_non_sal_rate :User-Defined Exception
 Time after calling process_non_sal_rate 2015/04/02:09:21:51am
 Writing error message in cache : 91723 No activity base rate has been found for the enrollment rate.
 This error has occurred in the following package :

 Context at the time of error :

 Activity Base Rate ID :
 Effective Date : 02-APR-15
 Time after processing non component rates 2015/04/02:09:21:51am
 Raising exception at compensation_object
 Error in compensation_object : User-Defined Exception
 Life Event not closed due to error
 creating cache for reporting...
 Writing Promotion Record into Cache...
 Arter, Mr Martin John (Martin)
 populating g_cache_cwb_sum_person
 Error at Process Person

 User-Defined Exception in process_person
 User-Defined Exception in multithread, caught in process_person call

The issue can be reproduced at will with the following steps:
1. Set the Post Zero Salary increase to Y
2. Run process
3. Error


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.