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BEN_91723_NO_ENRT_RT_ABR_FOUND When Running the Comensation Workbench Post Process (Doc ID 2059702.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Compensation Workbench - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Compensation Workbench

When attempting to run the Compensation Workbench Post Process,
the following error occurs.

ERROR
-----------------------
Exception at create_enrollment_element : ORA-20001: BEN_91723_NO_ENRT_RT_ABR_FOUND:
 N, PROC, ben_element_entry.create_enrollment_element, N, ACTY_BASE_RT_ID, , N,
 EFFECTIVE_DATE, 02-APR-15
 updating the element entry id into person rates ...
 Error in process_non_sal_rate :User-Defined Exception
 Time after calling process_non_sal_rate 2015/04/02:09:21:51am
 Writing error message in cache : 91723 No activity base rate has been found for the enrollment rate.
 This error has occurred in the following package :
 ben_element_entry.create_enrollment_element.

 Context at the time of error :

 Activity Base Rate ID :
 Effective Date : 02-APR-15
 Time after processing non component rates 2015/04/02:09:21:51am
 Raising exception at compensation_object
 Error in compensation_object : User-Defined Exception
 Life Event not closed due to error
 creating cache for reporting...
 Writing Promotion Record into Cache...
 Arter, Mr Martin John (Martin)
 N
 populating g_cache_cwb_sum_person
 Error at Process Person
 <<>>

 User-Defined Exception in process_person
 User-Defined Exception in multithread, caught in process_person call


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Set the Post Zero Salary increase to Y
2. Run process
3. Error

Cause

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In this Document
Symptoms
Cause
Solution
References


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