Last updated on MARCH 08, 2017
Applies to:Oracle Compensation Workbench - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Compensation Workbench
When attempting to run the Compensation Workbench Post Process,
the following error occurs.
Exception at create_enrollment_element : ORA-20001: BEN_91723_NO_ENRT_RT_ABR_FOUND:
N, PROC, ben_element_entry.create_enrollment_element, N, ACTY_BASE_RT_ID, , N,
updating the element entry id into person rates ...
Error in process_non_sal_rate :User-Defined Exception
Time after calling process_non_sal_rate 2015/04/02:09:21:51am
Writing error message in cache : 91723 No activity base rate has been found for the enrollment rate.
This error has occurred in the following package :
Context at the time of error :
Activity Base Rate ID :
Effective Date : 02-APR-15
Time after processing non component rates 2015/04/02:09:21:51am
Raising exception at compensation_object
Error in compensation_object : User-Defined Exception
Life Event not closed due to error
creating cache for reporting...
Writing Promotion Record into Cache...
Arter, Mr Martin John (Martin)
Error at Process Person
User-Defined Exception in process_person
User-Defined Exception in multithread, caught in process_person call
The issue can be reproduced at will with the following steps:
1. Set the Post Zero Salary increase to Y
2. Run process
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms