Initial Balance Upload and/or Balance Adjustment Process Does Not Appear in Pay Process Results Screen or on the Payroll Activity Report (Doc ID 2059806.1)

Last updated on MAY 03, 2016

Applies to:

Oracle Payroll - Version 12.2 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

After the upgrade of 12.1 HRMS RUP8 (Patch 20000288), Balance Adjustment and Initial Balance Upload processes are not displayed in the View > Payroll Process Results screen. 

They are also not being displayed on the Payroll Activity Report. In some cases, Payroll Activity Report fails with the following error.

HR_6882_HRPROC_ASSERT
LOCATION pycprccf:1
APP-PAY-06882: Assertion failure detected at location pycprccf:1.

Cause: an internal error has occurred at location pycprccf:1.

Action: please contact your Oracle customer representative.

In { pyxipmt
message text = Assertion failure detected at location pycprccf:1.

Cause: an internal error has occurred at location pycprccf:1.

Action: please contact your Oracle customer representative.

Upon further investigation, it is found that for these processes, the payroll action is still in Unprocessed (U) state, even if the process is successfully completed. Action Status is completed (C) in the assignment action.

 

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. US Super HRMS Manager
2. Navigate --> Fast Path --> Adjust Tax Balances
3. Query Employee >  choose employee >  Enter Gross, Net and other taxes and save the transaction.
4. When viewed at the table level (PAY_PAYROLL_ACTIONS), the following values are populated for the adjustment:
    Action_Population_Status: C
    Action_Status: U

Also,

1. View > Payroll Process Results > Query for Balance Adjustment or Balance Initialization process and nothing is displayed
2. When viewed at the table level (PAY_PAYROLL_ACTIONS), the following values are populated for the adjustment:
    Action_Population_Status: C
    Action_Status: U

 

Cause

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