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Unexpected Error While Clicking Back Button in Create Contact in Admin Page (Doc ID 2059909.1)

Last updated on OCTOBER 10, 2022

Applies to:

Oracle iSupplier Portal - Version 12.2 and later
Information in this document applies to any platform.


Unexpected error Occurs while clicking on back button in Create Contact in Admin page


Exception Details.
 oracle.apps.fnd.framework.OAException: oracle.jbo.DMLException: JBO-26041: Failed to post data to database during "Insert": SQL Statement "INSERT INTO POS_CONTACT_REQUESTS(CONTACT_REQUEST_ID,MAPPING_ID,REQUEST_STATUS,REQUEST_TYPE,HAS_BACKING_DOC,CREATED_BY,CREATION_DATE,LAST_UPDATED_BY,LAST_UPDATE_DATE,LAST_UPDATE_LOGIN,CREATE_USER_ACCOUNT,DO_NOT_DELETE) VALUES (:1,:2,:3,:4,:5,:6,:7,:8,:9,:10,:11,:12)".
at oracle.apps.fnd.framework.OAException.wrapperException(
at oracle.apps.fnd.framework.OAException.wrapperException(
at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(Unknown Source)
## Detail 0 ##
java.sql.SQLIntegrityConstraintViolationException: ORA-01400: cannot insert NULL into ("POS"."POS_CONTACT_REQUESTS"."LAST_NAME")

at oracle.jdbc.driver.T4CTTIoer.processError(



The issue can be reproduced at will with the following steps:

  1. Login to iSupplier Portal > Admin tab > Contact directory
  2. Click Create button
  3. Click back button in this page
  4. Click Create again
  5. Enter contact info, click Save
  6. Unexpected error appears on the page


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