Unexpected error Occurs while clicking on back button in Create Contact in Admin page

(Doc ID 2059909.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle iSupplier Portal - Version 12.2 and later
Information in this document applies to any platform.


Unexpected error Occurs while clicking on back button in Create Contact in Admin page

Exception Details.
 oracle.apps.fnd.framework.OAException: oracle.jbo.DMLException: JBO-26041: Failed to post data to database during "Insert": SQL Statement "INSERT INTO POS_CONTACT_REQUESTS(CONTACT_REQUEST_ID,MAPPING_ID,REQUEST_STATUS,REQUEST_TYPE,HAS_BACKING_DOC,CREATED_BY,CREATION_DATE,LAST_UPDATED_BY,LAST_UPDATE_DATE,LAST_UPDATE_LOGIN,CREATE_USER_ACCOUNT,DO_NOT_DELETE) VALUES (:1,:2,:3,:4,:5,:6,:7,:8,:9,:10,:11,:12)".
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:886)
at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:1009)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(Unknown Source)
## Detail 0 ##
java.sql.SQLIntegrityConstraintViolationException: ORA-01400: cannot insert NULL into ("POS"."POS_CONTACT_REQUESTS"."LAST_NAME")

at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:462)


The issue can be reproduced at will with the following steps:

  1. Login to iSupplier Portal > Admin tab > Contact directory
  2. Click Create button
  3. Click back button in this page
  4. Click Create again
  5. Enter contact info, click Save
  6. Unexpected error appears on the page


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms