Unexpected Outcome On Changing "Minimum Amount" From "0" To "1" in Additional Information Section During Prospective Supplier Registration

(Doc ID 2060048.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle iSupplier Portal - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Miscellaneous

ACTUAL BEHAVIOR
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During supplier registration, on filling "Additional Information", section 2.4, column "Minimum Amount", when entered a value initially, then changed to another value, e.g. "0" to "1", the page is then redirected to the previous step "Company Details". After going back to the page "Additional Information" by clicking "Next", all data entered under sections 1.4, 2.4, 3.1, 3.2, 4.2 and 4.4 gone missing while data entered in other fields remain saved.

When Supplier Management reviews supplier registration request, on viewing "Profile Attributes to be entered by Supplier" all disappeared data turn out to have been recorded and submitted with the value in "Minimum Amount" of the changed entry remaining at the initial value.

EXPECTED BEHAVIOR
-----------------------
Supplier Profile data entered should be shown as expected

STEPS TO REPRODUCE
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The issue can be reproduced at will with the following steps:
1. Prospective Supplier Registration link
2. Supplier enter all required details
3. Go to Supplier Profile Attributes -> "Additional Information"
4. Fill the data under section "2.4 Types of work for which you are interested in tendering" (As for example) with value "0" in the field "Minimum Amount"
5. Change the value from "0" to "1" and the page is redirected back to the previous step "Company Details"
6. Click "Next" to return to "Additional Information"
7. Check that the data entered under section "2.4 Types of work for which you are interested in tendering" and sections 1.4, 2.4, 3.1, 3.2, 4.2, 4.4 have disappeared
8. Supplier adds another entry and submits the request.
9. Supplier Management Approver logins to review approval the request.
10. All the disappeared data along with the data entered in the end show up


Cause

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