Error 'Please enter a value into the Contributor Class field' Raised for Localization GDF on Customer Standard (Doc ID 2061229.1)

Last updated on JUNE 05, 2017

Applies to:

Oracle Receivables - Version 12 to 12.2 [Release 12.0 to 12.2]
Oracle Financials for the Americas - Version 12 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 and 12.2.4 version, Customers Module

When creating a new customer and entering the appropriate Context Value for the Latin America Globalization Descriptive Flexfield in the Account Site Details section, a Contributor Class value is selected from the list of values (LOV).

When attempting to Save for the new customer, the following error is raised:


ERROR
--------------
Please enter a value into the Contributor Class field.


STEPS
--------------
The issue can be reproduced with the following steps:

Responsibility: Receivables Manager
Menu: Customers>Customer

1. Navigate to the customer creation page.

2. Fill in the appropriate information into the Latin America Globalization flexfield in the Account Site Details section, selecting:

     - Context Value

     - Contributor Class

3. Save the customer.



Cause

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