Error 'APP-PAY-06882: ASSERTION FAILURE' thrown On Additional Business Group Information Save (Doc ID 2061459.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Payroll - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On 12.2 HRMS RUP 5 version of the Application, In the Organization Form.

When attempting to key in the Business Group Information for the newly created Business Group, the following error occurs.

ERROR
-----------------------

'APP-PAY-06882: Assertion failure detected at location
pay_generic_upgrade.set_upgrade_status:2.

Cause: an internal error has occurred at location
pay_generic_upgrade.set_upgrade_status:2.

Action: please contact your Oracle customer representative.'

STEPS
-----------------------

The issue can be reproduced at will with the following steps:

1. Login to 'Hong Kong HRMS Manager' Responsibility.

2. Navigate to Work Structures --> Organization --> Description.

3. Create a new Business Group and save the same.

4. Now click on 'Others' and from the List Of Values (LOV), select 'Business Group Info.'

5. Key in all the necessary information and when clicked on 'Ok', got the above error message.


Cause

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