R12:CE: Duplicate Uncleared AP Payments Are Listed in the Clear Transactions Window (Doc ID 2061664.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Cash Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

The Clear Transactions window shows duplicate uncleared AP Payments and when attempting to clear the payment
the following error occurs:

ERROR
-----------------------
APP-SQLAP-10784: You are trying to clear a payment that was already cleared.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate: Bank Statement/Manual Clearing/Clear Transactions or Unclear Transactions.
2. Find the transactions to clear.
3. The Clear Transactions window shows some duplicate payments.
 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms