Unable To Change The Ship To Address On An Order Due To Order Type Re Defaulting (Doc ID 2062061.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.2.3 and later
Information in this document applies to any platform.

Goal

Customer is using ship-to address to default the order type on the order.
However, once the order is created, they expect system should not re-default the order type on change of ship to address. This is a very normal business scenario where ship-to change is required after entering the order.
Client want first time defaulting Order Type, but not next time when order is already created and update ship to address

How can achieve this ?
 

Solution

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