Locator Entry Should Default In For Project And Task In Depot Repair RMA (Doc ID 2062217.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When using dynamic locators the Project and Task fields should be defaulted on the Locator dialog when the locator dialog is brought up from the Logistics tab in the Depot Workbench.
The Project and task should be defaulted from the repair order details if no Order Management line has been created yet.

This issue relates to where the project AND task are referenced on the sales order line. In the case of a return logistic line (sales order) in Depot when the Locator Entry form pops up, the Project & Task fields are blank.
However, if you skip creating a new locator via Depot and go to the standard receiving form it will default in the Project & Task where they exists on the order line when dynamically creating a new locator.

Cause

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