Newly Registered iStore Individual User (B2C) Is Not Assigned An Account, redirected to the registration page at Checkout
(Doc ID 2062218.1)
Last updated on APRIL 18, 2025
Applies to:
Oracle iStore - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, User Registration
After choosing the registration option for Register as an individual which requires no approval, the user is not assigned an account.
When trying to choose the Checkout button, the user is directed to the iStore registration page.
STEPS
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The issue can be reproduced at will with the following steps:
1. Choose the Checkout button in the iStore shopping cart page
2. Register as an Individual registration page is then displayed
Changes
Disabled the profile option 'JTA:User Management: Automatic Account Creation'
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |