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Not Able to Create Internal Sales Order (ISO) From Internal Requisition for New Organization (Doc ID 2062703.1)

Last updated on JUNE 13, 2021

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.


When attempting to import Internal Sales Order (ISO) getting error:

An error occurred in call to inv_convert.inv_um_convert. Check your unit of measure and conversions setup


The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User & Purchasing Super User
2. Create Internal Requisition - Navigate: Purchasing Super User: Navigation - Requisitions/Requisitions
3. Import the Internal Sales Order - Order Management Super User: Navigation: Orders,Returns > Import Orders > Order Import Request > Receive Error


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