OEXOEORD Unable to Book an RMA - Receive Error: Item and UOM not on Price list (Doc ID 2062747.1)

Last updated on JULY 19, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Pricing, Discounting & Charges

When trying to Book an RMA, receive the following error:

Item and UOM not on Price list.
Unit List Price is required on a booked order line.
Unit Selling Price is required on a booked order line.

The price list was created with SOURCE_SYSTEM_CODE = 'INV', PTE_CODE = 'INTCOM', and had been end dated with a date prior to the pricing date on the return line.

ERROR
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Item and UOM not on Price list.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User
2. Navigate: Orders Workbench, Order Organizer > Enter RMA > Book >
3. Receive error.
 

Cause

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