Getting Error Page After Clicking Work Request Number Link On Work Request Form
(Doc ID 2062823.1)
Last updated on JULY 18, 2024
Applies to:
Oracle Enterprise Asset Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Work Execution
When attempting to click on work request link in simple search result, the following error occurs.
ERROR
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You have encountered an unexpected error.
Please contact the System Administrator for assistance.
And see the error stack in Bug Report:
## Detail 0 ## java.lang.NullPointerException at oracle.apps.eam.utilities.Util.getAttributeFromVO(Util.java:700) at
oracle.apps.eam.workrequest.webui.ButtonsCO.setButtonRenderToFalse(ButtonsCO.java:422) at oracle.apps.eam.workrequest.webui.ButtonsCO.processRequest(ButtonsCO.java:292) at
oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:604) at
oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252) at
STEPS
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The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User
2. Use simple search to query work request
3. Clink like to work request
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |