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Getting Error Page After Clicking Work Request Number Link On Work Request Form (Doc ID 2062823.1)

Last updated on AUGUST 11, 2022

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Work Execution

When attempting to click on work request link in simple search result, the following error occurs.

You have encountered an unexpected error.
Please contact the System Administrator for assistance.

And see the error stack in Bug Report:
## Detail 0 ## java.lang.NullPointerException at oracle.apps.eam.utilities.Util.getAttributeFromVO( at
oracle.apps.eam.workrequest.webui.ButtonsCO.setButtonRenderToFalse( at oracle.apps.eam.workrequest.webui.ButtonsCO.processRequest( at
oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest( at
oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest( at

The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User
2. Use simple search to query work request
3. Clink like to work request


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