Getting "You do not have access to use this mobile application" When Accessing Mobile Timecards App (Doc ID 2063331.1)

Last updated on JULY 15, 2016

Applies to:

Oracle Time and Labor - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP6 version, Mobile Time Entry

When logging to Mobile Timecards Application. The following error occurs:

ERROR
-----------------------
You do not have access to use this mobile application. Please contact your System Administrator.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Mobile Timecards App

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
This is delaying the implementation for this new feature

Cause

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