System Extract is not Including Criteria (Doc ID 2063782.1)

Last updated on OCTOBER 07, 2015

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version Advanced Benefits,


ACTUAL BEHAVIOR
---------------
The extract is pulling other plans also in the output however the criteria has Dental plan only.

EXPECTED BEHAVIOR
-----------------------
Only the dental plans should be pulled in the output of the extract.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit the 'Extract Process'.
2. Validate the output of the extract.
3.Check other plans are also pulled.


WORKAROUND
------------------------
Manual removing the other records.


IMPACTED POPULATION
---------------------------------
All the employees enrolled into Dental plan type.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms