Receipts Workbench Issue: Receipt Summary Entry Is Opening Receipts Screen While Tabbing When Using Folder (Doc ID 2063784.1)

Last updated on JANUARY 14, 2016

Applies to:

Oracle Receivables - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Symptoms:
~~~~~~~~~~
When tabbing in the Receipts Summary Window, the Receipts Window is opened.
This issue is only experienced when using a folder where the following columns are displayed
in order as noted below:

Receipt Number
Net Amount
Bank Charges
Receipt Amount
Customer Number
Customer Name
Type

The problem happens when navigating from the Bank Charges field, as the Receipts Window opens.
.
Steps to Reproduce
---------------------------
1. Navigation:  Receipt Batches Window
- Enter Header information (i.e. Dates, Record Count, etc)
2. Press Receipts Button
3. Open the folder that is defined (Frank's Folder)  
4. The folder was defined to organize the fields required for entry, so the following fields were
shifted to the left for the folder definition:

Receipt Number
Net Amount
Bank Charges
Receipt Amount
Customer Number
Customer Name
Type

5. Now when navigating in the Receipts window and the following fields are
entered:

Receipt Number
Net Amount
Bank Charges
Receipt Amount(this field is defaulted by the application)

6. Upon navigating from the Bank Charges, the cursor goes back to the Receipts Window
and the cursor is on the Customer Bank Name field. This is the issue.

Cause

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