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India Local Receipts Taxes Window Does Not Close When Receiving Against RMA(Return Material Authorization) - Issues with APPLY / SAVE (Doc ID 2063794.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, India Inventory Localizations

ACTUAL BEHAVIOR
---------------------
For RMA Receipts, the taxes window is disabled with both 'Apply' and 'Discard' buttons. When the user tries to review the taxes by clicking on 'Taxes' button and tries to close the window, system prompts to 'Apply' and 'Save' before closing the window.

EXPECTED BEHAVIOR
-----------------------
Since the Taxes screen is in read only mode message for 'Apply' and 'Save' should not prompt

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Query RMA Receipt
2. Review the taxes using "Taxes" button
3. Try to close the window
System prompts for 'Apply' and 'Save'

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot close the window and cannot proceed

Cause

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In this Document
Symptoms
Cause
Solution
References


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