Value In Description Field Is Missing In 12.2.4 (Doc ID 2063875.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Loans - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Value in Description field is missing

STEPS
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The issue can be reproduced at will with the following steps:
Navigation: Loans Dashboard

1. Query a loan

2. Click on the loan hyperlink to open it. Select the Loan Servicing-Servicing Center , Overview Tab

3. Scroll to the General Information section > Description field is filled with a value

4. Click on the '-' to minimize the details

5. Then click on the '>' or '+' to expand the loan details, Description field is not populated any more.

Cause

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