Turned on SSL: The https Changed to an IP number Within the URL After Login - Connection Reset (Doc ID 2064385.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Transportation Management - Version 6.4 to 6.4.2 [Release 6.4]
Information in this document applies to any platform.

Symptoms

Installed 6.4 and turned on SSL on the web server.

Turned on SSL by adding the virtual host to the httpd.conf and then restarted the webserver/appserver. After completing the addition, able to get to the login page of OTM without issue, however after entering the logon USR/PWD running into the message the connection was reset. Additionally noticed that the URL changed from https to an IP number at the start of the URL.

Cause

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