Expense Report Stuck With At Manager Approval After The Employee Position Is Changed (Doc ID 2064491.1)

Last updated on OCTOBER 08, 2015

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.
APEXP Expense Approval Workflow
Stuck
Request Approval from Approver
Employee Position

Goal

On : 12.1.3 version, Expense Entry

An employee with an existing Expense Report still active in workflow changes position and has their record updated in HRMS to reflect their new position and new manager.  The expense report becomes stuck in the workflow at the manager approval process after the employee's position is changed.  The employee's new manager is not receiving an approval notification. Why is this occurring?
 

Solution

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