Transactions Workbench Issue: Unable To Apply CM To Invoice With Rules : APP-AR-11458 (Doc ID 2064704.1)

Last updated on APRIL 04, 2025

Applies to:

Symptoms

On :  12.1.3 version, Transactions Related:

Creating Credit memo gives error:
 
Goto Transactions --> Transactions.  
Query invoice.  Goto Actions --> Credit and choose Credit Balance.
Click on Complete.  Receive error.

ERROR
-----------------------
APP-AR-11458. The accounting Rule, First Date and Duration fields must be entered for line
.
Steps to Reproduce
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The issue can be reproduced at will with the following steps:

Setup:
1. Set the revenue account for autoaccounting to be derived from the salesperson
2. Do not set the Salesperson revenue account.
3. AR: Use Invoice Accounting  For Credit Memos is set to 'No'

Process:
1. Goto Transactions --> Transactions.
2. Query an invoice with rules.
3. Goto Actions --> Credit and choose Credit Balance.
4. Save.
5. Now try to complete.
The following message shows up:
APP-AR-11458. The accounting Rule, First Date and Duration fields must be entered for line

This is incorrect since the issue is with the autoaccounting not able to derive the revenue account.

Changes

Cause

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