Why is the Publisher Desktop Utility Failing to Install in Microsoft Office 2013?
Last updated on OCTOBER 09, 2015
Applies to:BI Publisher (formerly XML Publisher) - Version 184.108.40.206.0 to 220.127.116.11.0 [Release 11.1]
Information in this document applies to any platform.
BI Publisher Plugin Won't Show In MS Word / MS Excel / ETC Tabs.
After a clean installation of the plugin, including a PC rebooting, can't see the BI Publisher tab in MS Word.
This happened when following the instructions below:
Go to the following folder: Program Files (x86)\Oracle\BI Publisher\BI Publisher Desktop\DotNetInstallFiles
Double click the setup.exe file and follow the onscreen instructions.
Notice that when trying to see the add-in plugin in Word, it shows an status like 'Not Loaded. A runtime error occurred during the loading of the COM Add-in'.
Version of Microsoft Office is 2013.
Why is the install failing?
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