20931121 / 20129792 Getting KEY_FLEX_ERROR For No Apparent Reason (Doc ID 2064874.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Grants Accounting - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

KEY_FLEX_ERROR for no apparent reason
Getting KEY_FLEX_FAIL errors on some Oracle Grants related revenue and expenditure transactions. Checked autoaccounting setups and find nothing wrong. These expenditure types are old and have been used for a long while and are associated with valid accounts. Perhaps something else is wrong, but triggering a KEY_FLEX_FAIL error falsely.
The output report shows the KEY_FLEX_FAIL is occurring on Project/Award : 509968/L01141
If we run the program for that specific project there are no errors.

Cause

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