"An Alternate Phone Number Is Not Valid Without A Primary Phone Number" During Supplier Registration (Doc ID 2065040.1)

Last updated on OCTOBER 12, 2015

Applies to:

Oracle Supplier Lifecycle Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

During Prospective Supplier Registration, when attempting to update "Address", the following error occurs.

ERROR

An Alternate Phone Number is not valid without a Primary Phone Number.


STEPS

The issue can be reproduced at will with the following steps:

1. Users in the Prospective Supplier Registration page, enter the Step 1 details.
2. In the Second Page, users create an Address Book and enter the address details along with the Phone Details.
3. Users click on the "Contact Directory", enter the details and click Cancel.
4. Now click on the Address Icon for Update and the error is shown.



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms