My Oracle Support Banner

R12.2.4: Accounting Setup Manager Hangs When Trying To Enter Intercompany Accounts (Doc ID 2065352.1)

Last updated on NOVEMBER 25, 2020

Applies to:

Oracle General Ledger - Version 12.2.4 and later
Information in this document applies to any platform.
Accounting Setup Manager (ASM)

Symptoms

12.2.4: when trying to complete the Accounting Setup Manager option for Intercompany Accounts, everything hangs and eventually crashes; the setup change cannot be saved.

STEPS:

1. Navigate to Accounting Setup Manager (ASM) > Ledger > Intercompany Accounts > Define relations > Define accounts
2. Attempt to enter the Receivables or Payables account, note the page hangs and eventually crashes

Changes

 Upgraded to 12.2.4

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.