R12.2.4: Accounting Setup Manager Hangs When Trying To Enter Intercompany Accounts (Doc ID 2065352.1)

Last updated on AUGUST 17, 2017

Applies to:

Oracle General Ledger - Version 12.2.4 and later
Information in this document applies to any platform.
Accounting Setup Manager (ASM)

Symptoms

12.2.4: when trying to complete the Accounting Setup Manager option for Intercompany Accounts, everything hangs and eventually crashes; the setup change cannot be saved.

STEPS:

1. Navigate to Accounting Setup Manager (ASM) > Ledger > Intercompany Accounts > Define relations > Define accounts
2. Attempt to enter the Receivables or Payables account, note the page hangs and eventually crashes

Changes

 Upgraded to 12.2.4

Cause

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