UPK: Usergroup vs Workgroup and Knowledge Center Reporting (Doc ID 2065459.1)

Last updated on OCTOBER 12, 2015

Applies to:

User Productivity Kit - Version 12.1.0.1 and later
Information in this document applies to any platform.

Goal

A customer would like to segregate Users for reporting purposes so that a Group Manager can only see reporting for his/her own 'group' and no one else.

Knowledge Center's Workgroup would satisfy the request, however, the overhead for importing and managing separate content titles is not a viable solution. (The customer has potentially 40x courses and 100x groups. Not possible to manage 400 courses, required if using Workgroups).

 

A. Is there a way to restrict reporting to a Single Usergroup?

OR

B. Is there a way to make the same course/titles available to all Workgroups, to avoid duplication?

Solution

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