Contract Clause Cannot be Viewed, Updated or Submitted for Approval: Page Fails With You Have Encountered An Unexpected Error (Doc ID 2065663.1)

Last updated on JANUARY 04, 2021

Applies to:

Symptoms

Once a new Clause has been created, the user is unable to select that Clause and view it. They are also unable to update or submit the Clause for review. The following error message is displayed:

Error:
You have encountered an unexpected error. Please contact the System Administrator for assistance. Click here for exception details.
 
Exception Details:
 
Error Page
Exception Details. oracle.apps.fnd.framework.OAException: java.lang.ClassCastException: java.sql.SQLException incompatible with oracle.apps.fnd.framework.OAException at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912) at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:886) at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:1009) at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(Unknown Source) at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(Unknown Source) at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:775) at oracle.apps.okc.articles.webui.ArticleSearchResultsCO.artViewHandler(ArticleSearchResultsCO.java:783) at oracle.apps.okc.articles.webui.ArticleSearchResultsCO.processFormRequest(ArticleSearchResultsCO.java:351) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:854) at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:407) at

Steps to Reproduce:
1. Contract Terms Library Administrator
2. Contract > Clauses > attempt to open a Clause.

Cause

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