UPK: Knowledge Center Load Balanced Setup Not Working (Doc ID 2065725.1)

Last updated on OCTOBER 26, 2015

Applies to:

User Productivity Kit - Version 11.1.0.2 to 11.1.0.2 [Release 11.1]
Information in this document applies to any platform.

Symptoms

On : 11.1.0.2 version, Knowledge Center

Knowledge Center Load Balanced setup not working 11.1.0.2

ERROR
-----------------------
When launching Player link on Server 2, receive the following error:

 Address Bar displays:
 URL-http://load balance server url/KContent/1/index.html?launchFromKpath=1


Scenario: Bring down the service on Server 1, Up on Server 2 Server

Error in '/KContent' Application.
 ________________________________________
 Runtime Error
 Description: An application error occurred on the server. The current custom
 error settings for this application prevent the details of the application
 error from being viewed remotely (for security reasons). It could, however,
 be viewed by browsers running on the local server machine.

 Details: To enable the details of this specific error message to be viewable
 on remote machines, please create a <customErrors> tag within a "web.config"
 configuration file located in the root directory of the current web
 application. This <customErrors> tag should then have its "mode" attribute
 set to "Off".

 <!-- Web.Config Configuration File -->

 <configuration>
     <system.web>
         <customErrors mode="Off"/>
     </system.web>
 </configuration>

 Notes: The current error page you are seeing can be replaced by a custom
 error page by modifying the "defaultRedirect" attribute of the application's
 <customErrors> configuration tag to point to a custom error page URL.

 <!-- Web.Config Configuration File -->

 <configuration>
     <system.web>
         <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
     </system.web>
 </configuration>


 

 

 

 

Cause

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