Field Service: Spares Tab on Dispatch Center Shows Required Quantity Instead of Ordered Quantity
Last updated on SEPTEMBER 06, 2016
Applies to:Oracle Field Service - Version 12.1.2 to 12.1.2 [Release 12.1]
Information in this document applies to any platform.
On : 12.1.2 version, Dispatch Center
Where the order line has been split into two lines, the Quantity column of the spares tab inside Dispatch Center shows the wrong qty. It should read column ORDERED_QUANTITY instead of the REQUIRED_QUANTITY from the CSP_DC_PARTS_V
Expect to see the required quantity
Steps To Reproduce
- The parts requirement is submitted as a single line for quantity 10.
- The order is then picked; but at that time only quantity 5 is available. The pick release picks 5 and puts the other 5 on back order, splitting the order line.
- In the Dispatch Center required quantity rather than the Ordered Quantity
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