PLM: EGO Spreadsheet Java Concurrent Program Error - Duplicate rows with the same primary keys(.,123) have been provided.. (Doc ID 2065894.1)

Last updated on OCTOBER 22, 2015

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Catalog items

When creating new items using WebADI, receive error even when all items get created.
The item is coming back into PIM with the correct ICC and it is applying the new Attribute group to it.
When the item is created it saves a row in the EGO_MTL_SY_ITEMS_EXT_B table with one Attribute Group ID,
but then creates a new row with a new attribute group id but does not carry over the UDA's including org's price, etc.


ERROR

Duplicate rows with the same primary keys(.,123) have been provided,merging all of these and process
the last record only for single-row user defined attributes and process all the records for multi-row user defined attributes.


STEPS

The issue can be reproduced at will with the following steps:
1. Navigate to PIM Super User > Batch Import > Item Import
2. Complete spreadsheet
3. See all rows show successful (green face)
4. View log and see error

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms