Item Rules Issue If Selecting Lifecycle Before Entering Item and Description the Item Rule Expected Action is not Executing Correctly (Doc ID 2066025.1)

Last updated on OCTOBER 14, 2015

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.
When selecting Lifecycle before entering item and description, the expected action from item rules is not executed when ALL CAPS

Symptoms

On : 12.1.3 version, Catalog items

ACTUAL BEHAVIOR
---------------
When creating a new production item, if selecting Lifecycle before entering item and description the item rule expected action is not importing correctly.

EXPECTED BEHAVIOR
-----------------------
Expecting to see items in ALL CAPS

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Create Item Rule:
1. Navigate to Development Manager > Setup > Setup Workbench > Rules > Item Rules
2. Create Item Rule


Create new Production Item with Item Rule:
1. Item Catalog > Create Production Items
2. Enter Item Catalog Category
3. Select Templates and click on Continue button
4. Select Lifecycle
5. Enter Item in lowercase and Item Description and click Finish button
6. See the item is still in lowercase after item rule is executed

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot migrate the rule to both QA and PROD.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms