My Oracle Support Banner

Notification to Buyer Missing After Supplier User Delete or Remove the Data In Product & Services Menu (Doc ID 2066102.1)

Last updated on FEBRUARY 20, 2019

Applies to:

Oracle Supplier Lifecycle Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
Notification to buyer is missing when suppliers delete or remove the data in Product & Services menu.
Supplier logs in using iSupplier external responsibility
From the admin tab remove some Product and Services associated to the Supplier.  Notice there is NO notification to the buyer about the change.
When the supplier user adds product and services the changes are notified to the Buyer.

EXPECTED BEHAVIOR
When external supplier user deletes the Product and Services no notification for the supplier.

STEPS TO REPLICATE
The issue can be reproduced at will with the following steps:

  1. Login as iSupplier External User - > iSupplier Full Access Responsibility
  2. Admin Tab -> Product & Services menu.
  3. Remove any associated Product and services
  4. Login as Buyer and there is no notification in To-do List under product and service 

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.