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Depot Repair : Handling Lot Number for NON-IB Tracked Items in Repair Orders (Doc ID 2066119.1)

Last updated on MARCH 01, 2019

Applies to:

Oracle Depot Repair - Version 12.1.0 to 12.2.5 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Logistics Management

ACTUAL BEHAVIOR
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When an item is lot controlled but NOT IB trackable,the lot number cannot be entered on the Repair Order details tab. As a result, there is no lot number on the automatically created logistics lines. Additionally, the lot number field is not enabled for those automatically created logistics lines, so it cannot even be added manually later, which means the line will never be eligible for autoreceipt.

When additional logistics lines are added manually, the lot_number field is enabled and can be added.

When the item is IB trackable, the lot number field is enabled on the details tab and can be entered there.


STEPS
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The issue can be reproduced at will with the following steps:
1. Create SR
2. Create RO with lot controlled, non-IB-trackable item. Notice that lot number cannot be entered on the details tab.
3. Save and have logistics created -> lot number not populated and not enabled for entry.
4. Add a line manually -> now lot number is enabled.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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