Depot Repair : Handling Lotnumber for NON-IB Tracked Items in Repair Orders (Doc ID 2066119.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Depot Repair - Version 12.1.0 to 12.2.5 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Logistics Management

ACTUAL BEHAVIOR
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When an item is lot controlled but NOT IB trackable,the lotnumber cannot be entered on the Repair Order details tab. As a result, there is no lotnumber on the automatically created logistics lines. Additionally, the lotnumber field is not enabled for those automatically created logistics lines, so it cannot even be added manually later, which means the line will never be eligible for autoreceipt.

When additinal logistics lines are added manually, the lot_number field is enabled and can be added.

When the item is IB trackable, the lotnumber field is enabled on the details tab and can be entered there.


STEPS
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The issue can be reproduced at will with the following steps:
1. Create SR
2. Create RO with lotcontrolled, non-IB-trackable item. Notice that lotnumber cannot be entered on the details tab.
3. Save and have logistics created -> lotnumber not populated and not enabled for entry.
4. Add a line manually -> now lotnumber is enabled.


Cause

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