20535609 EBS 12.2.3 - Dispatch Center - Customizations Cant Access Task ID Under All Circumstances.
Last updated on SEPTEMBER 06, 2016
Applies to:Oracle Field Service - Version 12.2.3 and later
Information in this document applies to any platform.
On : 12.2.3 version, Dispatch Center
In 12.2.3 Dispatch Center when the user highlights a Task in Task List, Plan Board or Gantt Chart the TASK_NUMBER in block ACTIVETASK is not populated.
In earlier versions there was a field "Active Task Details" which was populated when a Task was highlighted in Task List, Plan board or Gantt Chart. This field was populated from the TASK_NUMBER in block ACTIVETASK.
Expect the Active Task information to be available as it was in earlier releases
Steps To Reproduce
- (N)Dispatch Center
- Query back one or more Tasks
- Highlight the Task in any of Task List, Plan board or Gantt Chart.
- "Active Task Details" filed does not exist and the TASK_NUMBER in block ACTIVETASK is not populated.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms