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Receiving An Error ID for the flexfield segment Salesperson does not exist When Trying To Set A Constant Value For A Salesrep In Defaulting Rules (Doc ID 2066556.1)

Last updated on SEPTEMBER 22, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Entry

When attempting to set a constant value for a Salesrep in Defaulting Rules, the following error occurs.

ERROR
-----------------------
ID 999 for the flexfield segment Salesperson does not exist in the value set OM: MultiOrg Salesreps.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Via the Order Management Super User Responsibility.
2. Navigate: Setup > Rules > Defaulting Rules.
3. Trying to set a constant value for Defaulting Rule for Salesrep and encountering an error



Cause

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