My Oracle Support Banner

In R12 Could Not Find An Option To Search Salesperson Using Salesperson Number (Doc ID 2067081.1)

Last updated on MAY 31, 2019

Applies to:

Oracle Receivables - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Customers Module

You are attempting to create a Customer Account and cannot find an option to search for a salesperson, using salesperson number.
You can only search by a salesperson name

Steps to Reproduce:
Responsibility:  Receivables
Navigation: Customers > Customers
Go To:  Account > Site > Business Purpose> Details> Salesperson field

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.