11i: AP: InvoiceE Approval Worklow Fails With "Invoice is in lock."

(Doc ID 2067696.1)

Last updated on NOVEMBER 12, 2015

Applies to:

Oracle Payables - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Invoice Issues & MassAdd

When attempting to initiate the invoice for approval the following error occurs.

ERROR
-----------------------
Error Stack APINV.Get_Approver(APINV, 1231054_1, 176126, Invoice is in lock. Please try later) Wf_Engine_Util.Function_Call(AP_WFAPPROVAL_PKG.get_approver, APINV, 1231054_1, 176126, RUN)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Payables Manager
2. Invoices -> Entry -> Invoices
3. Actions Tab -> Initiate the invoice for approval

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot initiate the invoice for approval.

Cause

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